Terms of Service

Effective Date: 2025-08-17

1. Agreement

These Terms govern use of the uLog.ai journaling and AI assistance service (the “Service”). By creating an account or using the Service you agree to these Terms and our Privacy Policy.

2. Eligibility

You must be at least 13 years old. Do not use the Service if any applicable law prohibits you from doing so.

3. Definitions

• User Content: Topics, messages, entries, summaries and any material you submit or import.
• AI Output: Text generated for you by third‑party AI APIs based on your input.
• Subscription: An automatically renewing paid plan (if selected) billed per displayed billing period.

4. Account & Security

You are responsible for safeguarding credentials and promptly notifying support@ulog.ai of any suspected compromise. Keep access tokens confidential.

5. License & Ownership

You retain ownership of your User Content. You grant us a limited, revocable, worldwide license to store, process, and transmit User Content solely to provide the Service. AI Output may be used by you; we do not claim ownership of it.

6. Acceptable Use

You will not: (a) violate law; (b) upload malware or exploit code; (c) harass, threaten, or dox others; (d) impersonate; (e) scrape, bulk export, or rate‑limit evade; (f) reverse engineer or probe security (except with prior written permission); (g) submit content you lack rights to; (h) use automation to generate abusive or mass content. We may throttle, suspend, or remove content for violations.

7. AI Output

AI Output can be inaccurate, incomplete, or reflect biases. Do not rely on it as professional, medical, legal, or financial advice. You are responsible for evaluating all AI Output.

8. User Content Review

Limited manual review may occur only to provide support, investigate abuse, or comply with law.

9. Subscriptions & Billing

Paid plans auto‑renew until canceled. Fees are charged at the start of each billing period (e.g. monthly or annual as shown at checkout). Cancel anytime to stop future renewals (access continues until the current paid period ends). All fees are non‑refundable except where required by law. You are responsible for any applicable taxes. We may change pricing with at least 30 days’ advance posting; continued use after the effective date constitutes acceptance.

10. Data Retention & Export

User Content persists until you delete it or delete your account. Deleting an account removes active data; residual backup copies may persist only in provider backups until overwritten. For an export (JSON) contact support@ulog.ai before deletion.

11. Modifications

We may update the Service or these Terms at any time by posting the revised version; the updated Terms become effective upon posting. Your continued use constitutes acceptance.

12. Third‑Party Services

Service relies on third parties (e.g. Supabase, OpenAI, Stripe, reCAPTCHA). Their terms govern their components. We are not responsible for their acts or omissions.

13. Feedback

Voluntary suggestions or ideas become a non‑exclusive, perpetual, irrevocable, royalty‑free license for us to use without obligation.

14. Suspension & Termination

You may terminate at any time by deleting your account. We may suspend or terminate for violations, legal requests, security risk, or non‑payment. No inactivity termination. Upon termination your license ends and we may delete remaining active data.

15. Beta & Experimental Features

Beta features may be incomplete, change, or cease at any time and are provided “AS IS”.

16. Disclaimers

TO THE FULLEST EXTENT PERMITTED, THE SERVICE (INCLUDING AI OUTPUT) IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND (EXPRESS, IMPLIED, STATUTORY), INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, AVAILABILITY, OR NON‑INFRINGEMENT.

17. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL HAVE NO LIABILITY FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR LOSS OF DATA, PROFITS, GOODWILL, OR REPUTATION, EVEN IF ADVISED OF POSSIBILITY. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS; THOSE LIMITATIONS APPLY TO THE MAXIMUM EXTENT PERMITTED.

18. Indemnification

You will indemnify and hold harmless uLog and its affiliates from any claim, loss, or expense (including reasonable legal fees) arising out of (a) your breach of these Terms, (b) your User Content, or (c) unlawful or abusive use of the Service.

19. Force Majeure

No party is liable for delays or failures caused by events beyond reasonable control (including outages, acts of God, network failures, regulatory acts).

20. Assignment

We may assign or transfer these Terms in connection with a merger, acquisition, or sale of assets. You may not assign without prior written consent.

21. DMCA / Copyright

If you believe content infringes your copyright, email a notice to support@ulog.ai with: (a) identification of the work, (b) the infringing material location, (c) your contact info, (d) a good‑faith statement, and (e) a statement under penalty of perjury of accuracy and authority.

22. Governing Language

English is the governing language; translations (if any) are for convenience only.

23. Survival

Sections relating to ownership, acceptable use, feedback, disclaimers, limitations, indemnity, assignment, and survival remain in effect after termination.

24. Notices

Notices may be provided via email to your account address or by posting within the Service or site.

25. Entire Agreement & Waiver

These Terms plus referenced policies constitute the entire agreement. Failure to enforce a provision is not a waiver. If any part is unenforceable, the remainder stays in effect.

26. Contact

Support / General: support@ulog.ai | Security: security@ulog.ai